Shipping Policy

Last Updated: August 2025

Thank you for shopping at EGE Store. This Shipping Policy explains how orders are processed and delivered.

Worldwide Shipping

We proudly offer worldwide shipping to most countries.

Order Processing

All orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

Estimated Shipping Times

Estimated delivery times are as follows:

• United States: 5–12 business days

• Europe: 5–12 business days

• Canada, Australia, and New Zealand: 7–15 business days

• Other International Destinations: 7–15 business days

Please note that these delivery estimates are not guaranteed and may vary depending on the destination, customs processing, weather conditions, and carrier operations.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and current promotions.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information.

Tracking updates may take 24–72 hours to appear after shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Customs inspections

• Severe weather conditions

• Carrier disruptions

• Public holidays

• Incorrect shipping information provided by the customer

• Other circumstances beyond our control

EGEMARQ LLC is not responsible for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist in resolving the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

EGEMARQ LLC

Website: www.egestore.com

Email: byznrdrtli1@gmail.com

Mailing Address:

169 Madison Ave STE 11534 Unit 345
New York, NY 10016
United States